The Parliamentary Committee on Communication is laying the groundwork for the revival of the state-run Postal Corporation of Kenya (PCK).
The Departmental Committee on Communication, Information and Innovation met on Wednesday, October 8, 2025, to deliberate on a Cabinet memorandum titled Postal Corporation of Kenya Transformation Strategy.
The memorandum is a joint submission of the National Treasury, the Ministry of Information, Communications and the Digital Economy, the Ministry of Lands, and the Office of the Attorney General.
During the session, Postmaster General Tonui briefed legislators on the strategy, telling them that it will reposition PCK as a modern, financially sustainable national logistics, e-commerce, and digital financial services hub while still discharging its Universal Service Obligations.
He introduced a landmark policy and operational shift to reposition the Postal Corporation of Kenya (PCK) from a traditional postal operator to a hybrid logistics and payments operator for both government programmes and private-sector e-commerce.
The Committee learned that PCK is burdened with liabilities worth approximately Ksh7.2 billion. They vary from salary arrears amounting to Ksh405 million, unremitted pensions worth Ksh463 million, supplier liabilities of Ksh1.5 billion, and a Ksh196 million obligation to the Communications Authority, among others.
While members appreciated that the transformation plan is based on sound principles, they emphasized that its success will require disciplined execution and good governance. Parliamentarians committed to provide support and also oversight in order to facilitate the successful implementation of the plan.
During the engagement, members proposed practical ways in which Posta can leverage its wide national network to generate public value and revenues. One suggestion was to reinstate Posta as a trusted payment channel for national programmes such as Inua Jamii, enhancing convenience for beneficiaries while creating a steady stream of transactional income.
They also recommended integrating PostaPay – the digital money order system – with the Ministry of Education’s school capitation payments and using PCK’s infrastructure to distribute NGCDF bursary funds. This, the lawmakers noted, would help reduce delays and curb leakages while fully utilizing Posta’s countrywide presence.
Looking beyond immediate gains, the Committee recommended a series of governance and structural reforms to restore the Postal Corporation of Kenya to financial health. These include to procure an independent forensic and financial audit, prioritize payment of statutory obligations such as pensions and PAYE, fast-track digitization of core revenue services, and seek public–private partnerships for last-mile logistics and e-commerce fulfillment.
Lawmakers also emphasized the need for a people-first approach in any staff restructuring, calling for transparency and safeguarding the workers through the transition.
“We want Posta to succeed, but success must be measurable, timely, and accountable,” Committee member Kiarie said in conclusion.
The Committee urged that the transformation strategy focus on quick wins to stabilize finances, supported by medium-term investments in technology and partnerships that will secure sustainable long-term growth for the corporation.
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